Healthcare Marketing – an increasingly well-defined form of marketing

Health is our most valuable "asset” The moment we lose it, we spend impressive amounts of money to get it back. The best strategy you can take is to keep your health intact.

Fortunately, modern society gives people more options than ever when it comes to maintaining their health or solving problems that arise. From the point of view of doctors and specialists, all these options represent an increasingly fierce competition. For medical specialists, health is also a business for development and the patients are the ones who benefit and who set that business in motion. It is precisely for this reason that the concept of "Healthcare Marketing" appeared, which is in continuous development and will double every 3 years until the year 2035.


What is the purpose of Healthcare Marketing?

Healthcare marketing is a form of marketing similar to the forms used by all entrepreneurs, but which also brings some differences. Among the differences are the legal rules that the marketer must follow, as well as the fact that medical procedures are rarely done for pleasure. The purpose of this type of marketing is a complex one:

  • retaining long-term patients and gaining their trust;
  • increase the number of new patients;
  • highlighting medical services in the most friendly and attractive way for patients.

Most often, finding the best solution in healthcare marketing is a complex, long-term process. The good thing is that when you start the marketing process you can rely on the studies and information of those who have experienced it before you.


What are the main points that need to be included in the healthcare marketing strategy?

  1. Rely on branding! In a market where there are dozens of doctors doing the same thing, building a brand is imperative. You have to find those unique elements of the services you offer (very good facilities, painlessness for certain procedures, well-trained employees, etc.) and try to paint as beautiful a picture as possible with them.

  2. Make sure the experience patients have on the site is as pleasant as possible! It is not enough to have a website. If you want results, you need to make sure that patients have the best possible experience on the site and find exactly the information they need. In addition to information, the site must offer fast loading and be user friendly.

  3. Count on SEO optimization! What does any person who has a medical problem do? Search on Google for a solution! It is very important that your website appears in the search results, because Google can send a lot of patients. Good SEO means lots of backlinks from relevant medical sites, a relevant page on Google My Business and a site with a correct search engine structure.

  4. Social Media, an important part of Healthcare Marketing. Social Media presence is important because it can show the closeness doctors have to their patients and facilitate communication.

  5. Reviews from patients are essential. In the medical field reviews are more important than in any other field. Everyone wants to work with a true professional when it comes to their own health, which is why it's good to ask for reviews from patients.

Medical marketing is a complex process that very few specialists do well. If you manage to create a brand, be an authority in the field you represent, and hire a team to handle everything related to SEO and social media, the results will be visible and measurable.

By Thomas Kraynik, 26 martie 2022